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51 Years as a family-run Business   New Car Stock

 

Ian Reaches 5 Year Milestone

Sales Executive Ian Phillips celebrates 5 years’ at Derek Slack Motors. Ian has only worked for 2 dealerships in his motor trade career, beginning with Jennings Ford.

Whilst working with us, Ian has successfully completed his formal accreditation with Škoda after an intense training programme. This is a highly recognised qualification within Škoda, VW Group & the motor industry & recognised by the Institute of Motor Industry (IMI). Ian is hugely knowledgeable regarding everything to do with Škoda and its’s vehicles.

Managing director Tony Slack said Ian is a key member of our team and its great that he achieved the important Skoda qualification which can only improve the experience he offers our customers.

“We are all proud of Ian, and our other accredited sales staff. We’re committed to ensuring our customers receive the very best support and advice whenever they visit us, and thanks to this nationally-recognised status, customers can rest assured we’re delivering on our promises.”

Ian is a big hit with our customers too. This year alone Ian has had such reviews as:

June 24, " Great service. Ian the salesman was brilliant. Made my experience buying a new car so easy and had answers for any questions I had! Ian Phillips was amazing, I asked if I could pick the car up a day earlier than we agreed and he did his best and pulled thru to get me it when I wanted it. Highly recommend"
- Mr R, BIWMARES, Isle of Anglesey 26-06-2024

June 24, "Each time we’ve gone to look at cars at Derek Slack we’ve been greeted with amazing customer service. Every other brand we’ve gone to have either been a bit ignorant or seemed to not care about their customers. We’ve seen Ian quite a few times while looking to upgrade our car and each time he’s been really helpful. Not pushy like other salesman we’ve met at other places, He’s very to the point and makes sure you know all the facts you’d need. He’s very clued up with the cars workings. Very knowledgeable about anything we needed to ask him and nothing seemed to be a stupid question (even about the exciting umbrella in the door). Can’t fault the service, quick turnaround and the car is excellent!!!"
- Mr B, Middlesbrough 28-06-2024

Went to have a look last week at this car, I dealt with Ian who is an excellent salesman to deal with, the whole experience was flawless, he kept me informed of everything that was going on and I've picked the car up today and I'm well impressed, will definitely be returning here again when I need to trade in...Thanks Ian"
- Mr M, Horden, Peterlee, County Durham 25-06-2024

May 24, "Ian the salesman was great in helping me with my purchase of a second hand Kamiq. We went on a test drive and I loved the car from the get go. Ian was very helpful and thorough throughout the process and I nothing was ever too much trouble. During hand over he explained all the controls to me and helped me to set up wireless smart link which is a great feature. All in all a great experience."
- Ms B, Middlesbrough 23-05-2024

May 24, "I dealt with Ian throughout and I felt he was extremely down to earth, helpful and just a nice bloke, which obviously helps a lot"
- Mr M, Hartlepool 01-05-2024

February 24, "Ian Phillips was very helpfull and professional throughout the purchase of my vehicle. The whole experience proceeded without any drama. Ian kept my fully up to date regarding the vehicles preperation prior to my collecting the vehicle. Top marks to Ian."
- Mr O, Redcar 15-02-2024

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