Service Advisors Certified!
Chris Harrison (left) presents James Feeney and Andrea McLaughlin with their Škoda Service Advisor Accreditation certificates. This is a highly recognised qualification within Škoda, VW Group & the motor industry & acknowledged by the Institute of Motor Industry (IMI).
The award certifies competency in; Personal Organisation, Personal Impact, Commercial Awareness, Brand Alignment and Product Knowledge, which are all essential qualities in a Škoda Accredited Service Advisor.
After completing a programme of training, James & Andrea underwent intense assessment at Škoda’s Milton Keynes headquarters.
Congratulations to you both on a truly fantastic achievement.